Privacy Policy

Last updated: March 29, 2026

Expert Drip, operated by Original Solutions Pty Ltd ("we", "us", "our"), operates expertdrip.com. This page informs you of our policies regarding the collection, use, and disclosure of personal information when you use our service.

Information We Collect

Account Information

When you create an account, we collect your:

• Name — to personalize your experience
• Email address — for account access, course delivery, and communication
• Password — stored securely using bcrypt hashing (we never store plaintext passwords)

Payment Information

Payments are processed by Stripe. We do not store your credit card number, CVV, or full card details on our servers. Stripe handles all payment data in accordance with PCI-DSS standards. For more information, see Stripe's Privacy Policy.

Usage Data

We collect anonymized usage data through PostHog, an analytics platform, to understand how visitors interact with our site. This includes:

• Pages visited and time spent
• Browser type and device information
• Referring URLs
• General geographic location (country/region level)

How We Use Your Information

• To provide and maintain your account and course access
• To process payments and manage subscriptions
• To send course-related communications (module unlocks, updates)
• To send our newsletter (if you opted in — you can unsubscribe at any time)
• To improve our website and course content through aggregate analytics

Cookies

We use the following cookies:

• Session cookie — maintains your login state (essential, expires when you close your browser or after the session timeout)
• XSRF-TOKEN — protects against cross-site request forgery (essential, security cookie)
• PostHog cookies — analytics tracking (non-essential)

Third-Party Services

We share data with the following services, each with their own privacy policies:

• Stripe — payment processing (privacy policy)
• PostHog — analytics (privacy policy)
• Amazon Web Services (AWS) — hosting and file storage (privacy policy)

Data Retention

We retain your account data for as long as your account is active. If you request account deletion, we will remove your personal data within 30 days, except where we are required to retain it for legal or financial record-keeping purposes.

Your Rights

Depending on your jurisdiction, you may have the right to:

• Access — request a copy of the personal data we hold about you
• Rectification — request correction of inaccurate data
• Deletion — request deletion of your personal data
• Portability — request your data in a machine-readable format
• Opt out — unsubscribe from marketing communications at any time

These rights apply under GDPR (EU/EEA), CCPA (California), and similar regulations.

Children's Privacy

Our service is not directed to anyone under the age of 16. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about this privacy policy or wish to exercise your rights, contact us at:

hello@expertdrip.com